Meet greytHR NAVOS: Your Agentic AI Assistant

Team vertex cosmos streamlines workforce management and eliminates manual HR dependencies with greytHR

100% mobile self-service

100% accuracy in payroll

Direct Form 16 and payroll record

About Team Vertex Cosmos Pvt Ltd

Technology Services

Total - Employees 3200+

Headquarters - Gurgaon, India

Team Vertex Cosmos (operating globally under the brand name Transform) is a Business Process Management (BPM) and technology services enterprise. The company provides multi-sector business process outsourcing (BPO), financial process management, back-office administration, and IT infrastructure services to corporate clients across international markets. Its operational footprint encompasses customer experience management, financial analytics, technical support, and scalable managed services across diverse commercial industries.

Challenges Before greytHR

To roll out the platform cleanly, HR sent onboarding links directly to employee email accounts and embedded quick-access portal links inside their internal client tool (T-Connect). Simultaneously, HR and Finance teams were granted role-based system access, establishing a single source of truth across all operational departments.

Manual Record Searches Across 3,200+ Staff

Locating basic profile details, like bank accounts or addresses, for a massive 3,200+ employee headcount across Gurgaon, Jaipur, Bangalore, and Pune required searching manually through individual records. This created constant administrative friction and left routine HR lookups dependent on specific team members.

The Shift to greytHR: Centralized Governance for a Scale Enterprise

In September 2024, Team Vertex Cosmos implemented greytHR as its core HR master database to support 3,200+ active white-collar employees across four major Indian hubs. While daily attendance tracking remained on client systems like T-Connect and SAP, the company introduced greytHR to centralize employee master records, payroll processing, tax forms, and background check data.

Benefits Experienced After Implementing greytHR

100% Employee Profiles Centralization

Implementing greytHR consolidated workforce records for all 3,200+ active employees across four regional offices into a single master database. Vertex Cosmos’s HR team now leverages greytHR’s categorized reporting modules to filter bank details and addresses instantly, completely eliminating manual profile searches and removing reliance on individual staff members.

100% Mobile Self-Service & Direct Financial Access

Deploying mobile self-service via greytHR enabled 100% of the white-collar workforce to manage their HR documentation independently via smartphone. Simultaneously, setting up role-based permissions granted internal finance teams direct portal access to retrieve Form 16 tax documents independently, eliminating HR as an administrative bottleneck.

Accelerated Background Verification Closures

Centralizing emergency contact numbers, verified address histories, and personal profiles inside greytHR established a single repository for compliance management. HR now leverages this consolidated data to execute rapid background verification checks without chasing external files or searching disconnected portals.

100% Data Accuracy Across Payroll Cycles

Running monthly payroll through greytHR’s structured engine established complete execution reliability across the entire active workforce. Team Vertex Cosmos maintains 100% calculation accuracy with zero data errors across processing runs, ensuring precise salary sheets and synchronized headcount reporting across external systems.

Rolling out a new platform across 3,200+ employees could have been an administrative nightmare, but sending direct onboarding links to personal emails made adoption effortless. Giving our workforce immediate mobile access to their joining records and payslips built huge credibility internally. Our employees feel supported from Day 1. I would say greytHR has transformed our HR from a reactive administrative helpdesk into an efficient, self-sustaining operational function.

Ritika BhandariAssistant Manager - HR

Supporting over 3,200 white-collar professionals across four major Indian hubs meant Team Vertex Cosmos was constantly balancing complex client operations alongside heavy administrative back-and-forth for basic HR and tax records. Transitioning to greytHR brought genuine harmony to their operations by unifying scattered employee files, background verifications, and financial documentation into one easy-to-use master platform. By giving every single employee 100% mobile self-service access to payslips and join dates, the company eliminated routine ticketing friction while granting internal Finance teams independent access to Form 16s and ensuring 100% data accuracy across monthly payroll runs. This shift removed single-person administrative reliance and established a standardized digital framework across all regional hubs. Today, Team Vertex Cosmos operates with unified workforce governance, giving leadership the operational agility needed to scale its nationwide footprint total operational clarity.