BTW Visa Services Cuts Payroll Time by 90% and Empowers Strategic HR with greytHR

Easy automation

Enhanced attendance
accuracy

Superior employee
experience

About BTW Visa Services

Industry - Visa consultancy & travel services

Total Employees - 150+

Headquarters - Pune, India

BTW Visa Services (India) Pvt. Ltd. is the BTW Group of Companies visa consulting arm, established in 2011 and headquartered in Pune. The firm helps individuals and corporations secure visas for over 200 global destinations, with active operations in Pune, Dadar and Thane. Known for its hassle-free documentation support and trusted by thousands of travelers, BTW has earned a strong reputation in India’s dynamic travel-support sector.

BTW Visa Services’s HR Challenges Before greytHR

Inefficient Manual Attendance Tracking

Attendance data had to be manually pulled from biometric systems at each branch, while leave requests came through multiple email threads. HR frequently needed to follow up with managers for approvals or missingentries, making the process cumbersome and time-intensive especially during payroll periods.

Towards a Solution: Introduction to greytHR

In 2021, as international travel resumed post-COVID and BTW Visa Services began hiring again, it
became clear that manual HR operations couldn’t keep pace with business growth. The team needed
a smarter system that would reduce errors, automate repetitive work, and free up time to focus on
people, not paperwork.

greytHR stood out for its clean interface, strong compliance support, and responsive customer service.
With a dedicated onboarding consultant, the transition was structured and seamless:

• Historical data was fully migrated into the platform
• Clear SOPs were defined for payroll, leave, and attendance
• Even new team members were trained to run processes with confidence

The greytHR Difference: Everything HR Simplified

Payroll Time Cut by 90%-Now Automated and Error-Free

With greytHR’s ready-made salary structure and automated calculations, monthly payroll now takes just 1 hour, down from nearly 1.5 days —a time saving of almost 90%. There’s no more stress about errors—Professional Tax and ESIC deductions are applied correctly every time, and payroll mistakes have dropped from around 20% to zero since go-live.

Compliance Doesn’t Keep Teams Up at Night

The system flags ESIC eligibility, PT thresholds, and other compliance rules in real time—so HR doesn’t have to double-check manually. Reports are always audit-ready and up to date.

One Place for Attendance, Leave, and More

All data-from branch biometrics to leave approvals—now flows into one system. Approvals happen faster, records are accurate, and no one has to chase anyone for updates.

Self-Service for Employees, Less Work for HR

Employees can now download payslips, check leave balances, and apply for time off by themselves. That means fewer queries, faster responses, and more time for HR to focus on people, not paperwork.

Easy to Train, Simple to Scale

With clearly defined workflows and in-app help, even new or junior team members can confidently run HR tasks. This makes handovers smooth and helps the team grow without added stress.

HR Freed for Strategic Work

With routine tasks automated, the team now spends about 70 % of its time on performance appraisals, recruitment, and people-development initiatives that fuel BTW’s growth.

After implementing greytHR, I finally have time for performance appraisals, recruitment, interviews-everything runs smoothly and easily.

Ankeeta PednekarHR Manager - BTW Visa Services

BTW Visa Services is no longer chasing HR tasks. With greytHR in place,
the team has the time, clarity, and confidence to focus on what matters: delivering
seamless travel experiences to thousands across India. From payroll to people, everything
HR is now faster, easier, and future-ready.