Due the lock-down imposed by the government owing to the COVID-19, the employers are unable to perform their normal course of digital signatures or Aadhar based e-sign on EPFO Portal and the one-time approval from Regional Offices are not fully functional.
Hence, to ease the compliance procedure, the EPFO through its press release dated 6th May 2020, has stated that it has been decided to accept KYC attestation, transfer claims attestation etc. through email. The employer can send the scanned copy of duly signed request letter to the concerned Regional Office through email; all official email addresses of the regional offices are available here.
For the establishments whose authorized officers have approved digital signatures but are unable to locate the dongle, can login to the employer portal and register their e-sign through the link for registration of already registered authorized signatories. If their name against the approval digital signature matches at that in their Aadhar, the registration of e-sign will not require any further approval.
For frequently asked questions (FAQs), click here.